Terms & Conditions + Refund & Return Policy

Effective Date: 10-Sep-2025

Welcome to Femalli. By accessing or purchasing from our website https://femalli.com, you agree to comply with the following Terms & Conditions.

1. Use of Website

  • All content (text, images, logos, designs) belongs to Femalli and may not be copied without permission.

  • Users must provide accurate information when creating accounts or placing orders.

2. Orders & Payments

  • Product prices are listed in BDT (৳) unless otherwise stated.

  • Orders are confirmed once payment is received.

  • Femalli reserves the right to update pricing or cancel orders due to errors/stock unavailability.

3. Shipping & Delivery

  • Delivery timelines may vary depending on your location and courier partner.

  • Shipping charges (if any) will be shown at checkout.

  • Femalli is not responsible for courier delays beyond our control.

4. Return & Refund Policy

At Femalli, quality is our first priority. If you are not satisfied with your purchase, you may return it under the following conditions:

✅ Return Eligibility

  • Items must be unused, unwashed, and returned in original packaging.

  • Returns must be requested within 7 days of delivery.

  • Certain products (e.g., hygiene-related, customized, or clearance items) are not eligible for return.

✅ Refunds

  • Once your return is received and inspected, we will notify you of approval/rejection.

  • Approved refunds will be processed within 7–10 business days to your original payment method.

  • Shipping costs are non-refundable.

✅ Damaged / Wrong Items

  • If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photos at info@femalli.com.

  • We will arrange a replacement or issue a full refund.

5. Limitation of Liability

Femalli is not liable for indirect damages, courier delays, or misuse of products after delivery.

6. Amendments

We may update these Terms & Policies at any time. Please check this page regularly for updates.

7. Contact Us

For support, please reach us at:
📧 info@femalli.com
🌐 https://femalli.com